What is the coverage area of the air purifier for pet?
Effective for spaces up to 456.1ft2
How often should I replace th H13 HEPA pro core filter?
The H13 HEPA Pro core filter is recommended to be replaced every 6 months.
Can the pre- filter be cleaned and reused?
The pre-filter cannot be cleaned and reused. It is recommended to replace it every 3-4weeks to fully extend the lifespan of the core filter, and also replace according to theamount of hair absorbed by cotton pre-filter. You can purchase a pack of 6 pre-filters on our official website, which might last between4-6 months. The frequency to replace pre-filters can vary depending on the accumulationof hair.
How often do you have to replace the cotton pre-filter that collects all the hair?
It is recommended to replace it every 3-4 weeks to fully extend the lifespan of the corefilter, and also replace according to the amount of hair absorbed by cotton pre-filter.
What types of pollutants does the air purifier filter?
Our air purifier employs specialized deodorization technology tailored for pet families,efficiently adsorbing ammonia, acetic acid, hydrogen sulfide, trimethylamine, and methylmercaptan. Additionally, the H13 HEPA filter targets cat allergen Feldl.
Is the air purifier noisy, and what is the noise level in decibels?
Enjoy peace with a low operating sound as quiet as 28dB in sleep mode.
Does it have specific features for pet owners or allergy sufferers?
Ozone-free and equipped with specialized pet deodorization technology, effectivelyaddressing various pet-related odors. The Hl3 HEPA filter ensures a high filtration rate ofup to 99.7% for dust mites and PM2.5, catering to allergy concerns.
What is the Clean Air Delivery Rate(CADR)for different pollutants?
Achieving a CADR value of 273 cubic meters per hour, our air purifier can purifyapproximately 10 square meters in just one minute in turbo mode.
Why does the APP display a "shutdown" status after the device has been running for some time?
Because the device has a tip-over shutdown feature. If it is accidentally knocked over, it will automatically shut down to prevent accidents.
Why is it unable to connect to the network all the time?
Please ensure that Bluetooth is enabled on your phone and that a 2.4G network is used indoors. Make sure the air purifier is powered on and connected to the same network as the phone. Follow the app's instructions to connect to the network. When connecting the air purifier to the network, keep your phone as close as possible.
Does it come with a warranty, and what does it cover?
Rest assured with our one-year warranty policy, covering specified components.
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